FAQ

What resources does the MoocEdu platform offer?

MoocEdu offers MOOC for the Andalusian educational community.

The goal of the courses is to offer schools tools for their digital transformation.

What is a MOOC?

A MOOC is a Massive, Open, Online Course. This means that it’s a distance course in which an unlimited number of users can enroll for free.

How do I access the platform?

The Andalusian educational community can sign in using the IdEA username and password (the same ones that are used to access the Pasen and/or Séneca application). For more information, please visit the programme for digital transformation PRODIG website.

Users external to this community can register with their email account on the Register page.

How can teachers generate students’ IdEA usernames and passwords?

The IdEA username and password for students who are members of the Andalusian educational community can be generated in Séneca with the Head Teacher profile.

Here you will find the instructions on how to generate student credentials in Séneca.

What technical requirements are necessary?

All you need is an electronic device connected to the Internet and an updated browser.

How do I enroll in a course?

Open courses are displayed on the platform home page and any user can enroll in any of them.

The educational community of the PRODIG schools is enrolled, by default, in certain courses that they will be able to see when they sign in (section “My courses” of the user menu). In addition, they will be able to auto-enroll in the rest of the open courses that are offered on the platform home page.

What if I have problems registering, enrolling in a course, logging in or accessing the MOOC?

Some problems with registration or login may be caused by your browser.

Try the following:

- Switch to an updated version of your browser

- Check your browser settings to make sure JavaScript and cookies are enabled.

- Clear your browser's cache or access it using a new private window.

If the problem persists, please contact us at: soportemooc.ced@juntadeandalucia.es

How long does a MOOC last?

You can find the estimated effort of a course on the course description page. However, most courses are self-paced, so the duration will greatly depend on how much time each user can invest in the course.

How is my progress in a MOOC measured?

Most activities in a MOOC are self-assessed. Users can check their results and their general progress in the Progress tab of the course.

Will I receive a certification upon finishing a MOOC?

No.

Upon successful completion of a MOOC, participants may receive a badge or a diploma of achievement.

What if I forget my password?

The passwords of the IdEA accounts (students, teachers, PAS, families...) of the Consejería de Educación y Deporte can only be changed in Pasen/Séneca.

For external users, click on ‘Forgot password?’ on the login screen, enter the email address you used when registering and you will be sent instructions on how to reset your password.

What if I haven't found the answer to my question here?

If you haven't found the answer to your question on this document, please contact us at: soportemooc.ced@juntadeandalucia.es